The return and cancellation policy is as follows:
REFUNDS AND CANCELLATION POLICY:
Life Ninja Retreats or Elke Schulze reserves the right to cancel any events due to lack of Participants, Weather Issues, Acts of Nature or Terrorism, Venue Cancellations/Closures, Service Provider Cancellations, etc. If Life Ninja Retreats cancels events due to above reasons, option of refund or new date choices will be offered to Participants for the paid amounts to Life Ninja Retreats. For any events requiring travel, I understand that it is recommended to purchase travel insurance. As Life Ninja Retreats cannot control nature or events that may happen that may cause the location of the Program to become unavailable. Life Ninja Retreats is not responsible for airfare or travel arrangements made, and I understand that it is my responsibility to research and purchase travel insurance for travel to/from the program.
If participant cancels for multi-day retreats a $100 portion of the event fees are non-refundable under any and all circumstances.
Participant is eligible to receive a monetary refund LESS the $100 portion, (covering costs of processing the initial purchase) if Participant cancels more than 60 days prior to the start date of the Retreat/Event. If Participant cancels between 30 and 60 days prior to the Retreat/Event, the Participant will be eligible for a 50% refund. If Participant cancels less than 30 days prior to the start date of the Retreat/Event, Participant will NOT receive any form of monetary refund under any and all circumstances unless related to participant having contracted or immediate exposure to CORONAVIRUS/COVID-19 at the time of the event, in which case the deposit and monies are transferrable to future event/retreat. It is the responsibility of the participant to know the exact date that is 30 and 60 days prior to the start date of the Retreat/Event.
If a refund is requested by the Participant in writing/email, Life Ninja Retreats will evaluate and process the refund according to this policy within 30 days.
If the retreat is cancelled by Life Ninja Retreats, the refund will be credited in the same way as it was paid.
For all Ticketed One Day Events, all payments and donations paid are non-refundable under any and all circumstances. Event tickets are transferrable to another person; not to another event; if organizer is contacted via email within 24 hours prior to the start time; ensuring that the 21+ rules are followed in events where required; unless related to participant having contracted CORONAVIRUS/COVID-19, in which case the payments are transferrable to a future event or retreat. If the event is cancelled by Life Ninja Retreats, the refund will be credited in the same way as it was paid.
If Participant cancels Scheduled Reiki or One-On-One Yoga Sessions, the session can be rescheduled by contacting the facilitator via email at least 24 hours before the start time.
If cancelled with less than 24 hours notice, there will be no refunds or rescheduling.
If Organizing Purchaser cancels One-On-One Cooking Sessions, Group Cooking Sessions, Cooking Parties and Group Yoga Sessions, with 48 hour or more notice via email prior to the start time, the Organizing Purchaser is eligible to receive a refund of 50% of the total event cost, or all payments made above the deposit amount, depending on the event.
If the Organizing Purchaser cancels with less than 48 hours notice prior to the start time of the event , the Organizing Purchaser will NOT receive any form of refund under any and all circumstances unless related to the Organizing Purchaser having personally contracted CORONAVIRUS/COVID-19, in which case the payments are transferrable to another date minus all costs of ingredients purchased for the scheduled cooking event.
For events requiring deposits to ensure dates, spots or appointments to be held, the deposits are NON-refundable if cancelling events. The balances are due on the required dates stated in the confirmation emails. If final payments are not received by due dates, the space and time slot will no longer be held and all payments are forfeited.
Payment and scheduling to Life Ninja Retreats is binding. Participant is personally responsible for all payments.